Frequently Asked Questions
Find the most frequently asked questions
All Fleurs de Peau products are formulated with more than 90% natural ingredients.
All Fleurs de Peau products are formulated with more than 90% natural ingredients.
Yes, no animal substances are used and our treatments are not tested on animals.
Yes, no animal substances are used and our treatments are not tested on animals.
All our treatments are certified organic by the Écocert Cosmos Organic label. This is a strict international certification, awarded to brands meeting environmental, social and responsible requirements.
All our treatments are certified organic by the Écocert Cosmos Organic label. This is a strict international certification, awarded to brands meeting environmental, social and responsible requirements.
Our UTOPIA product range is entirely fragrance-free. Perfume is composed of endocrine disruptors, studies of which have shown dramatic consequences, the most sensitive being babies and children. Endocrine disruptors cause undesirable skin reactions, developmental delays in children and also the appearance of certain cancers. Faced with their dangerousness, we chose to ban them.
Our UTOPIA product range is entirely fragrance-free. Perfume is composed of endocrine disruptors, studies of which have shown dramatic consequences, the most sensitive being babies and children. Endocrine disruptors cause undesirable skin reactions, developmental delays in children and also the appearance of certain cancers. Faced with their dangerousness, we chose to ban them.
Our treatments do not contain any allergens and are therefore hypoallergenic. We can confirm this to you since they are tested under pediatric and dermatological control. During our tests, no skin reactions were observed.
Our treatments do not contain any allergens and are therefore hypoallergenic. We can confirm this to you since they are tested under pediatric and dermatological control. During our tests, no skin reactions were observed.
Fleurs de Peau products are made in France, renowned worldwide for being rigorous when it comes to the manufacturing and sale of cosmetic products.
Fleurs de Peau products are made in France, renowned worldwide for being rigorous when it comes to the manufacturing and sale of cosmetic products.
Yes, all our treatments are adapted from birth, for a completely revisited baby kit thanks to the ritual granted by Fleurs de Peau.
Yes, all our treatments are adapted from birth, for a completely revisited baby kit thanks to the ritual granted by Fleurs de Peau.
Our bottles are unique! They are produced from sugar cane bagasse. Considered today as innovative biomaterials, they can also be designed with other materials from plants such as flax, hemp, reed or even seeds.
Our bottles are unique! They are produced from sugar cane bagasse. Considered today as innovative biomaterials, they can also be designed with other materials from plants such as flax, hemp, reed or even seeds.
Designed from plant materials, Fleurs de Peau bottles are therefore biodegradable.
Designed from plant materials, Fleurs de Peau bottles are therefore biodegradable.
Are they compostable?
Yes, our bottles are industrially compostable, not to be confused with biodegradable, which means that the product decomposes naturally. Several products are biodegradable but they differ in their decomposition time. The compostable certification indicates that not only are the products not toxic but that they will also fertilize the soil, that is to say improve its quality and allow better development of fauna and flora.
What does the EN 13432 code mean?
The EN 13432 code is a European standard which requires certain characteristics to promote compostable packaging. In particular, it must achieve 90% biodegradation in less than 6 months, 3 months when in contact with other organic residues, while respecting the skin and the environment. This standard was respected for the production of our bottles.
What is industrial composting?
It is a natural process for recovering large quantities of waste. Industrial composting provides the conditions required for materials to biodegrade quickly, namely the combination of heat and humidity for the appearance of bacteria. The compost will then be distributed in the correct circuit.
How should I recycle my bottles and caps?
To recycle your bottles and caps:
You can integrate them into your classic trash can, they will be sent with your waste to the sorting center. They will either be cremated or buried underground, which is good news because that is where they belong.
Although we have all the necessary certifications, it is not possible to integrate them with industrial compost. As the population is not yet educated enough on the subject of compostable bottles, the risk of contamination of the chain is therefore too great. You will therefore have to fall back on one of the two solutions. We will not fail to keep you informed of new legislation on this subject.
“Given the relatively small volume of waste, the temperature in a compost bin in a garden is lower and less constant than in an industrial composting center. Home composting is therefore a more difficult and slower process.” - TÜV Austria.
However, if you wish to integrate your bottles, caps and labels directly into your home composter, we advise you to crush or cut it up, so that it can degrade more quickly.
At Fleurs de Peau: We integrated our bottles into a domestic composter with a 360° rotating bin, equipped with ventilation openings which accelerate the fertilizer formation process, they degraded successfully.
Are they compostable?
Yes, our bottles are industrially compostable, not to be confused with biodegradable, which means that the product decomposes naturally. Several products are biodegradable but they differ in their decomposition time. The compostable certification indicates that not only are the products not toxic but that they will also fertilize the soil, that is to say improve its quality and allow better development of fauna and flora.
What does the EN 13432 code mean?
The EN 13432 code is a European standard which requires certain characteristics to promote compostable packaging. In particular, it must achieve 90% biodegradation in less than 6 months, 3 months when in contact with other organic residues, while respecting the skin and the environment. This standard was respected for the production of our bottles.
What is industrial composting?
It is a natural process for recovering large quantities of waste. Industrial composting provides the conditions required for materials to biodegrade quickly, namely the combination of heat and humidity for the appearance of bacteria. The compost will then be distributed in the correct circuit.
How should I recycle my bottles and caps?
To recycle your bottles and caps:
You can integrate them into your classic trash can, they will be sent with your waste to the sorting center. They will either be cremated or buried underground, which is good news because that is where they belong.
Although we have all the necessary certifications, it is not possible to integrate them with industrial compost. As the population is not yet educated enough on the subject of compostable bottles, the risk of contamination of the chain is therefore too great. You will therefore have to fall back on one of the two solutions. We will not fail to keep you informed of new legislation on this subject.
“Given the relatively small volume of waste, the temperature in a compost bin in a garden is lower and less constant than in an industrial composting center. Home composting is therefore a more difficult and slower process.” - TÜV Austria.
However, if you wish to integrate your bottles, caps and labels directly into your home composter, we advise you to crush or cut it up, so that it can degrade more quickly.
At Fleurs de Peau: We integrated our bottles into a domestic composter with a 360° rotating bin, equipped with ventilation openings which accelerate the fertilizer formation process, they degraded successfully.
Are they compostable?
Our bottles are biodegradable and industrially compostable. This double distinction proves that the biomaterial is 100% biosourced, made from organic materials and compostable with biowaste to become quality compost.
According to the definition used by the French public authorities (Official Journal of December 22, 2017), the adjective “biodegradable” concerns “a substance or material which decomposes into various elements under the action of living organisms”. With this clarification: “The biodegradable nature of a substance or material is assessed, in environmental matters, according to the degree of decomposition, the time necessary for this decomposition and the effect of the elements obtained on the environments. »
Today in France, two standards govern the designation "biodegradable" under composting conditions for packaging: NF EN 13432 for the suitability for biodegradation under industrial composting conditions and NF T51-800 for the suitability for biodegradation under domestic composting conditions. Plastic packaging that complies with these standards is therefore biodegradable and can be recycled organically either by industrial composting (NF EN 13432) or by domestic composting (NF T51-800), in the same way as organic waste (waste food, green waste, etc.).
What does the EN 13432 code mean?
This is a method of industrial composting that is part of a circular sector. Industrial composting provides the conditions required for materials to biodegrade quickly, namely the combination of heat and humidity for the appearance of bacteria. The compost will then be distributed in the correct circuit.
How should I recycle my bottles and caps?
You must put them together, screw them tightly together in the packaging sorting bin. It will be sorted like all the various packaging and will go into energy recovery while waiting for the chemical recycling sector to develop.
However, if you want to experiment with home composting, you will have to be patient. Some plants are so slow that they cannot integrate into industrial sectors. Take photos and keep us informed of the progress of biodegradation.
France is still procrastinating on authorizations to assimilate our packaging to the collection of bio-waste which will be compulsory for everyone in 2024.
We have the support of the European Union which recognizes that in other countries such as Italy and Switzerland, it has worked very well for 10 years.
We work with a consortium of companies to make our sector heard.
Are they compostable?
Our bottles are biodegradable and industrially compostable. This double distinction proves that the biomaterial is 100% biosourced, made from organic materials and compostable with biowaste to become quality compost.
According to the definition used by the French public authorities (Official Journal of December 22, 2017), the adjective “biodegradable” concerns “a substance or material which decomposes into various elements under the action of living organisms”. With this clarification: “The biodegradable nature of a substance or material is assessed, in environmental matters, according to the degree of decomposition, the time necessary for this decomposition and the effect of the elements obtained on the environments. »
Today in France, two standards govern the designation "biodegradable" under composting conditions for packaging: NF EN 13432 for the suitability for biodegradation under industrial composting conditions and NF T51-800 for the suitability for biodegradation under domestic composting conditions. Plastic packaging that complies with these standards is therefore biodegradable and can be recycled organically either by industrial composting (NF EN 13432) or by domestic composting (NF T51-800), in the same way as organic waste (waste food, green waste, etc.).
What does the EN 13432 code mean?
This is a method of industrial composting that is part of a circular sector. Industrial composting provides the conditions required for materials to biodegrade quickly, namely the combination of heat and humidity for the appearance of bacteria. The compost will then be distributed in the correct circuit.
How should I recycle my bottles and caps?
You must put them together, screw them tightly together in the packaging sorting bin. It will be sorted like all the various packaging and will go into energy recovery while waiting for the chemical recycling sector to develop.
However, if you want to experiment with home composting, you will have to be patient. Some plants are so slow that they cannot integrate into industrial sectors. Take photos and keep us informed of the progress of biodegradation.
France is still procrastinating on authorizations to assimilate our packaging to the collection of bio-waste which will be compulsory for everyone in 2024.
We have the support of the European Union which recognizes that in other countries such as Italy and Switzerland, it has worked very well for 10 years.
We work with a consortium of companies to make our sector heard.
Yes, our labels are compostable. You can compost them with your bottles.
Yes, our labels are compostable. You can compost them with your bottles.
At Fleurs de Peau we have chosen to offer 100% plastic-free products. Our formulas are kept in 500 ml bottles and can therefore be heavy for some parents, so we have thought of you. Our products have been tested with a plastic pump , to make your life easier. However, if you opt for this solution, think about the environment by reusing it.
At Fleurs de Peau we have chosen to offer 100% plastic-free products. Our formulas are kept in 500 ml bottles and can therefore be heavy for some parents, so we have thought of you. Our products have been tested with a plastic pump , to make your life easier. However, if you opt for this solution, think about the environment by reusing it.
Yes, it is the only pump that is compliant with the use of our products.
Yes, it is the only pump that is compliant with the use of our products.
Yes the pump is reusable. Before using it again, remember to clean it properly.
Yes the pump is reusable. Before using it again, remember to clean it properly.
To recycle your pump, it should be included in the sorting bins.
To recycle your pump, it should be included in the sorting bins.
We use soy-based vegetable ink, which contains no toxic substances or chemicals.
We use soy-based vegetable ink, which contains no toxic substances or chemicals.
At Fleurs de Peau, we offer two types of boxes and shipping boxes. The colored boxes are recyclable, as for the non-colored boxes, they are compostable.
At Fleurs de Peau, we offer two types of boxes and shipping boxes. The colored boxes are recyclable, as for the non-colored boxes, they are compostable.
To recycle your shipping box or gift box, you should place them in the sorting bins. Our box is an elegant box that you can reuse as a keepsake box for example.
To recycle your shipping box or gift box, you should place them in the sorting bins. Our box is an elegant box that you can reuse as a keepsake box for example.
Our stationery is fully compostable and proudly displays several labels which attest to this; vegetable ink is used for all our printing.
Our stationery is fully compostable and proudly displays several labels which attest to this; vegetable ink is used for all our printing.
You can simply add them to your household compost or your mixed bin, our stationery will disintegrate perfectly without releasing any toxicity.
You can simply add them to your household compost or your mixed bin, our stationery will disintegrate perfectly without releasing any toxicity.
Depending on your location, delivery times may vary between 2 and 7 working days .
Depending on your location, delivery times may vary between 2 and 7 working days .
Yes, we ship internationally, you can get our products wherever you are.
Yes, we ship internationally, you can get our products wherever you are.
Delivery rates depend on the number of items selected, before paying for your order, they will be automatically calculated
Delivery rates depend on the number of items selected, before paying for your order, they will be automatically calculated
Contact our customer service at the following address: contact.fleursdepeau @gmail.com . We will respond as soon as possible.
Contact our customer service at the following address: contact.fleursdepeau @gmail.com . We will respond as soon as possible.
From two Fleurs de Peau products, you have the opportunity to design your own gift box. In honor of this wonderful attention, we have produced elegant boxes, cases and bags that you can select to accompany your gifts.
From two Fleurs de Peau products, you have the opportunity to design your own gift box. In honor of this wonderful attention, we have produced elegant boxes, cases and bags that you can select to accompany your gifts.
We are proud to support Planète Urgence , recognized for regenerating ecosystems, by responding to the urgency of issues linked to climate and biodiversity. We also support Caritas Luxembourg which has fought since 1897 to reduce social inequalities and promote charity and benevolence by helping the most deprived.
We are proud to support Planète Urgence , recognized for regenerating ecosystems, by responding to the urgency of issues linked to climate and biodiversity. We also support Caritas Luxembourg which has fought since 1897 to reduce social inequalities and promote charity and benevolence by helping the most deprived.
By purchasing our products, you contribute to a reforestation program and protection of our environment. You also have the possibility, with a financial supplement, to offer the same products to the most deprived.
By purchasing our products, you contribute to a reforestation program and protection of our environment. You also have the possibility, with a financial supplement, to offer the same products to the most deprived.
Subscribe to our newsletter to follow donations from the Fleurs de Peau community.
Subscribe to our newsletter to follow donations from the Fleurs de Peau community.
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